Shipping

Shipping Policy

Last updated: 26/01/2026

About Us

Made-in-Afghanistan.com is a United States–based company dedicated to connecting customers worldwide with authentic products made by Afghan artisans, manufacturers, and brands. While our company is based in the U.S., our products may ship from the United States, Afghanistan, or other international partner locations, depending on the item.

Shipping Destinations

We proudly ship worldwide, including but not limited to:

• United States

• Canada

• Europe

• Middle East

• Asia

• Australia

If your country is not available at checkout, please contact us at [support@made-in-afghanistan.com].

Processing Time

• Order processing time: 2–5 business days

• Processing time does not include shipping time

• Orders are not shipped or delivered on weekends or U.S. holidays

Custom or handmade items may require additional processing time. Any delays will be clearly communicated.

Shipping Methods & Carriers

We use trusted international and domestic carriers, including:

• USPS

• UPS

• FedEx

• DHL

• Local and regional courier partners (for international shipments)

Carrier selection depends on destination, package size, and product origin.

Estimated Shipping Time

Shipping times vary based on destination and shipping origin:

• United States: 5–10 business days

• International (standard): 10–25 business days

• Remote locations: May take longer

Please note that international shipments may be affected by customs processing, local regulations, or unforeseen delays beyond our control.

Shipping Costs

• Shipping fees are calculated at checkout based on:

  • Destination

  • Package weight and size

  • Shipping method selected

• Any promotions or free shipping offers will be clearly stated on the website.

Customs, Duties & Taxes

• International orders may be subject to customs duties, import taxes, or fees

• These charges are not included in the product price or shipping cost

• Customers are responsible for paying any customs or import fees required by their country

Made-in-Afghanistan.com is not responsible for delays caused by customs clearance.

Order Tracking

• Once your order ships, you will receive a tracking number via email

• Tracking updates may take 24–72 hours to appear, especially for international shipments

Lost, Delayed, or Damaged Shipments

• If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery

• Email: [support@made-in-afghanistan.com]

• Include your order number and photos (if applicable)

We will work with the carrier to resolve the issue as quickly as possible.

Incorrect Address

• Please ensure your shipping address is correct at checkout

• We are not responsible for orders shipped to incorrectly provided addresses

• Re-shipping fees may apply

Contact Us

For shipping-related questions, please contact:

Made-in-Afghanistan.com
📧 Email: support@made-in-afghanistan.com
🌐 Website: made-in-afghanistan.com